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1 | WE LIVE AND BREATHE PROPERTY
Each of the key team members at Refined are home owners and most are also property investors. As such we fully understand your requirements, what your property means to you and can empathise with the immensity of emotion in entrusting your property with us.
2 | WE SHARE THE RISK
Refined will invest not only time and energy but real resources and our dollars to achieve the best result for you.
3 | TEAM APPROACH
We always combine our strengths and resources to get you the best result. At Refined we have architects, lawyers, builders, economists and marketing professionals who all contribute to creating a better outcome for you. We also collaborate well with other agencies to allow you to achieve the best result.
4 | WE ARE PROACTIVE
At Refined we do not wait for the enquiries, we actively reach out to buyers. We readily foster relationships with overseas purchasers; the team speaks more than seven languages between them and we think outside the square to assure you of the best result.
5 | INVESTOR SPECIALISTS
As Adelaide’s largest boutique property investment specialist, Refined hold regular seminars and service hundreds of investors. As successful investors ourselves, we are well positioned to share our knowledge and expertise, making it more likely that investors will be more comfortable to buy your property through us.
6 | PRINCIPLE BASED
Unlike the majority of agencies, we do what we believe in, not what we can get away with. We specialise in marketing your property, not ourselves.
7 | PART OF YOUR PROFIT, NOT YOUR COST
‘The Refined Difference’ can be summed up by the results we achieve – time and time again, for many satisfied repeat business and referral clients, it is a great agent that adds more value than their cost, making them a great part of any winning team in a real estate transaction.
8 | WE ARE PERSONAL
Like common sense, good old fashioned service is rare. Refined offers clients hard work and real old fashioned service regardless of the size of transaction. Our clients receive personalised, quality service whether they are buying or selling, making you feel comfortable and cared for as our client.
9 | GUARANTEED PERFORMANCE
Refined guarantee prompt response to all requests at all times, or provide a $300 refund on your final invoice.
10 | EXPERIENCE IS IMPORTANT
Becoming a real estate agent may be easy, but our agents are highly experienced and have been in the industry for several years. Past experiences and successes contribute to our agents knowledge and skillset. As specialists in our field, we understand all areas of property and can give astute property advice.
11 | REPUTATION FOR EXCELLENCE
Having been inducted into the REISA Hall of Fame, Refined is recognised as one of the most awarded agencies in South Australia with a proven reputation for excellence.
12 | COMMUNITY SUPPORT
At Refined we are acutely aware that it is what you give, not how much you make that is most important. As major sponsors and contributors to numerous charities, we as individuals and as an agency, assist in the generation of hundreds of thousands of dollars for worthwhile South Australian organisations.